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Placing An Order

Can I place my order by email?

We do not accept orders by email. You can place an order through our online store at

Can I place my order by phone?

We cannot accept orders via phone. All orders must be placed through our online store at

Is your online store ( secure?

For your security, the Chest Binder Co online store ( uses the industry-standard Secure Sockets Layer (SSL) technology to prevent any private information you enter from being intercepted. Please see the Chest Binder Co Privacy Poli

Why can't I add a product to my cart?

If you are unable to add a product on our website ( to your shopping cart, this means that the product is out-of-stock. Our system doesn't allow out-of-stock products to be added to users shopping cart or purchased.

I had a product in my cart, but it disappeared when I went to checkout?

If you had an item in your cart but once you arrived at the Checkout page, your cart updated and the item was no longer there, this is usually because the item has sold out. If an item has sold out in between the time of having added to your cart and

Do I need an Account to place an order?

No. You do not require an account to place an order at You can checkout as a guest.

What happens if you can't fulfil my order?

If we can’t fulfil your order for any reason, we will contact you via the contact details you provided on your order. If one or more items on your order are unavailable, you can choose to have us either:

What happens if a product runs out of stock?

If a product runs out of stock, the product page will update to reflect this and you will not be able to add it to your cart or checkout with it in your cart. If a product was in your cart prior to it selling out, your cart will automatically update