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What happens if you can't fulfil my order?Updated 8 months ago

If we can’t fulfil your order for any reason, we will contact you via the contact details you provided on your order. If one or more items on your order are unavailable, you can choose to have us either:

  • refund your account with the full value of the unavailable item(s); or
  • ship you the item(s) once available (if the item(s) is/are on back order).
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