At Chest Binder Co, we're committed to making our chest binders as affordable and accessible as we can. That's why, when you shop with us at chestbinder.co, you can enjoy the benefit of free shipping as the default shipping method for all countries w
Don’t panic! Sometimes orders can be prematurely marked as delivered or might have been dropped off at a front desk or mailroom. If you still haven’t received your order by the end of the next business day, let us know at [email protected].
We’re so sorry to hear that! Please email us at [email protected] and let us know which items were damaged so we can get this sorted out right away for you!
We ship to most countries worldwide. If we can to ship to a country, it will be listed at the Checkout in the Delivery Address section, inside the 'Country/Region' dropdown.
If a product will arrive in discreet packaging, it will be stated clearly on the product page in the shipping & delivery information dropdown tab below the product description. It will also say 'Discreet Packaging' with a package icon on the left, li
At Chest Binder Co, we understand how important discreet packaging is for many of our customers. We believe that everyone should have the right to express themselves safely and comfortably, and sometimes discreet packaging is what allows someone to o
We're happy to say that all of our Chest Binders will be delivered in discreet packaging! We understand how important it is for our binders to arrive in discreet packaging for so many of our customers. Discreet packaging is plain coloured and unbrand
We do NOT ship to the following countries (non-exhaustive):. This list is not exhaustive and may change over time. Please note that just because a country is not included in this list does not mean that we can ship to it. To find out if we ship to a
It's important to us that we comply with all applicable laws and regulations, and in some cases, we are unable to ship to certain countries due to these restrictions. If you have any questions about countries we ship to, please contact us.
In case of any problems with your delivery, Chest Binder Co will be in direct contact with the carrier to resolve the issue as quickly and with as little inconvenience to you as possible. We will make every effort to contact you and keep you informed
If the tracking information indicates that your package has been delivered but you don't have the it, we kindly request that you check with a member of your household or a neighbour, as perhaps one of them collected or signed for the package. If ther
Chest Binder Co is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
If you failed to receive your order by the estimated delivery date, please let us know by email [email protected]. A customer service representative will locate your order and inform you of next steps. Rest assured, we are committed to resolving any
If you need to change your shipping address, you can do so on the Order Confirmation page for up to 8 hours after placing your order. To get there, check your Order Confirmation email which you received after placing your order and click the "View st
Yes, once your order has been shipped, you will receive a Shipment Confirmation email which will contain your order tracking number(s). You can track your order on the shipment carriers website or using our 'Track My Order' page, here. If you need an
Our fulfilment centre is located in Hangzhou, China.
Yes, you won't have to worry about any unexpected GST/tax at the checkout as we've got you covered here. Please note that as we ship internationally from our warehouse in Hangzhou, China, you may have have to pay import customs/duties tax when your i