Chest Binder Co is proudly Australian, registered and based in sunny Queensland.

Chest Binder Co is proudly Australian, registered and based in sunny Queensland.

Where are you based?

We encourage you to take the time to read our policies before placing an order on our online shop, Chest Binder Co (chestbinder.co). Our policies can be easily found at the bottom of every page on our website (in the footer) as well as throughout our

We encourage you to take the time to read our policies before placing an order on our online shop, Chest Binder Co (<a href="//chestbinder.co">chestbinder.co</a>). Our policies can be easily found at the bottom of every page on our website (in the footer) as well as throughout our websites content. We also have them at the checkout so you can read them before you place your order and afterwards.&#xA0; You can review our Policies and contact information below: <ul style="list-style-type: disc;"><li><a href="https://chestbinder.co/policies/terms-of-service" rel="noopener noreferrer" target="_blank">Terms of Service</a></li><li><a href="https://chestbinder.co/policies/refund-policy" rel="noopener noreferrer" target="_blank">Returns and Refunds Policy</a></li><li><a href="https://chestbinder.co/policies/shipping-policy" rel="noopener noreferrer" target="_blank">Shipping Policy</a></li><li><a href="https://chestbinder.co/policies/privacy-policy" rel="noopener noreferrer" target="_blank">Privacy Policy</a></li><li><a href="https://chestbinder.co/policies/contact-information" rel="noopener noreferrer" target="_blank">Contact Information</a></li></ul>If you have any questions about our policies, we&apos;d love to help &#x2013; just send us an email to <a href="mailto:hi@chestbinder.co">hi@chestbinder.co</a> or alternatively, see all our contact options <a href="https://chestbinder.co/pages/contact-us" rel="noopener noreferrer" target="_blank">here</a>.

Where can I read your online store policies?

Chest Binder Co is an Australian based online store that specialises in chest binders and gender affirming apparel.

Chest Binder Co is an Australian based online store that specialises in chest binders and gender affirming apparel.&#xA0;

What is Chest Binder Co?

Yes, our founder is proudly Queer and part of the LGBTQ+ community.

Yes, our founder is proudly Queer and part of the LGBTQ+ community.

Are you LGBTQ+ owned?

You can expect a response from us within 1-2 business days.

We do our best to respond to enquiries as soon as we can. Please allow 1-2 business for a response. Thank you so much for your patience!

Our phone support team is available Monday to Friday, 9am - 5pm (AEST).

Shop

Privacy Policy

Terms of Service

Shipping Policy

Returns and Refunds Policy

Chest Binder Co

About Us

Can I place my order by email?

Can I place my order by phone?

Is your online store (www.chestbinder.co) secure?

Why can't I add a product to my cart?

I had a product in my cart, but it disappeared when I went to checkout?

Do I need an Account to place an order?

What happens if you can't fulfil my order?

What happens if a product runs out of stock?

Placing An Order

What is a chest binder?

How To Use Chest Binding Tape (Instruction Manual)

Chest Binding Tape

How do I wash my binder?

Care

Can I sleep in a chest binder?

Can I exercise in a chest binder?

What should I be aware of before binding?

Can I swim in a chest binder?

What are some tips for 'listening to my body' while binding?

Can I double-bind/wear two compression garments at the same time?

Safety

Products, Sizing & Safety

How much is shipping?

Help! My package says it was delivered, but it's not here!

My order arrived, but it's damaged!

Can you ship to me?

How do I know if a product comes in discreet packaging?

Why might someone want discreet packaging?

What does discreet packaging look like?

Which countries do you NOT ship to?

Why don't you ship to all countries?

What happens if my delivery goes missing or is damaged?

My tracking shows Delivered, but I don't have my package?

Who is responsible for customs, duties, taxes (if applicable)?

What should I do if I never received my order?

Can I change my shipping address?

Can I track my order?

Where is your fulfilment warehouse located?

Is sales tax/GST included in the price at checkout?

Shipping & Delivery

I received my order, but the item is faulty/defective. What can I do?

What happens if my order gets lost in transit?

Refunds & Order Issues

Do you offer exchanges?

Returns & Exchanges

Store Credit

How can I view my Order History?

Store Accounts

I have an order issue. Could I please have some assistance?

Contact Us